Publications & downloadable files

Below are publications and documents you can download from this site. Most of the documents below are PDF files intended for printing on A4 paper. If you are unable to view or print them, you may need to install a PDF viewer.

To save a file directly to your computer instead of viewing it now, right-click on the link and select the menu option “Save Target As...” or “Save Link As...”.

Tenant Satisfaction Survey

Like all social housing landlords we must gather information about tenant satisfaction for the Regulator of Social Housing. So we commissioned Acuity Research to survey residents regarding whether you are satisfied with our service. (Acuity was also used by Lewisham Council to survey tenants on its own estates.)

To get as complete a picture as possible, Acuity endeavoured to contact all residents on the estate and get them to take part in the survey over the phone or by email. Below is the report which gives their findings, which show we are above average compared to other social housing landlords.

PDF FileTSM Survey 2024

The Bizz / Ewart Community Hall Newsletter

Printed copies of the co-op newsletter are available free of charge in the co-op office reception area.

Current Newsletter

PDF FileNewsletter March 2024 (4 pages, 1MB)

Back Issues

PDF File Newsletter, October 2023 (4 pages, 1MB)

PDF File Newsletter, Summer 2023 (4 pages, 2MB)

PDF File Newsletter, April 2023 (4 pages, 2MB)

Miscellaneous documents